May 26, 2024

Are you experiencing a black screen issue when powering up your Xbox One X? Let’s explore some potential fixes for this frustrating problem.

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Restarting and Power Cycling Tips

If you’re experiencing a black screen on power up with your Xbox One X, there are a few simple steps you can take to try and fix the issue.

1. Restart your console by holding the power button on the front of the Xbox One X for 10 seconds. This will force the console to shut down completely.

2. Once the console is off, unplug the power cord from the back of the Xbox One X and wait for at least 30 seconds before plugging it back in.

3. Power cycle your Xbox One X by turning it back on after plugging it back in. This should hopefully resolve the black screen issue you were experiencing.

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Utilizing Xbox Startup Troubleshooter

If you are experiencing a black screen on your Xbox One X when powering up, you can utilize the Xbox Startup Troubleshooter to help fix the issue.

To access the Xbox Startup Troubleshooter, press and hold the Bind button on your console while pressing the Eject button at the same time.

This will launch the Startup Troubleshooter, where you can select the “Restart console” option to see if that resolves the black screen problem.

If the issue persists, you can also try selecting the “Reset this Xbox” option to perform a factory reset on your console.

Remember to back up any important data before proceeding with a factory reset.

By utilizing the Xbox Startup Troubleshooter, you can troubleshoot and potentially fix the black screen issue on your Xbox One X.

Updating or Changing Display Settings

Xbox One X display settings

  • Check HDMI cable connections
  • Restart Xbox One X
  • Adjust resolution settings
  • Try a different HDMI port on your TV
  • Update Xbox One X firmware
  • Reset display settings to default
  • Check TV display settings
  • Try a different HDMI cable
  • Reset TV to factory settings

Disconnecting Peripherals and Checking Connections

To troubleshoot a black screen issue on your Xbox One X, start by disconnecting all peripherals such as controllers, external hard drives, and headsets. Sometimes these devices can cause conflicts and prevent the console from booting up properly.

After disconnecting peripherals, check all connections including HDMI cables to ensure everything is securely plugged in. A loose connection could be the reason behind the black screen problem.

Additionally, try using a different HDMI port on your TV or monitor to rule out any issues with the port itself.

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If the black screen issue persists after disconnecting peripherals and checking connections, you may need to further troubleshoot the problem. But starting with these steps can often resolve the issue and get your Xbox One X back up and running smoothly.

Performing a Hard or Factory Reset

To perform a hard or factory reset on your Xbox One X to fix the black screen on power up issue, follow these steps:

1. Hard Reset: Press and hold the power button on the console for 10 seconds until it shuts off. Wait a few minutes, then turn it back on.

2. Factory Reset: If the hard reset doesn’t work, you may need to factory reset your console. Go to Settings > System > Console info > Reset console. Choose “Reset and keep my games & apps” or “Reset and remove everything” depending on your preference.

3. Power Cycle: Before resorting to a factory reset, try power cycling your console by unplugging it for a few minutes, then plugging it back in.


Why is my Xbox turning on but the screen is black?

Your Xbox may be turning on but showing a black screen due to a loose or faulty HDMI cable. Make sure the cable is securely connected and try using a different one to troubleshoot. Check the HDMI port for any issues like broken or bent pins.

How do you fix a black screen of death?

To fix a black screen of death, you can try optimizing your startup applications, checking cables and connections, unplugging unnecessary accessories, resetting BIOS/UEFI and checking boot order, launching a Windows repair, booting into Safe Mode, and rolling back or updating drivers in Safe Mode.

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Why is my TV screen black when I turn on my Xbox series X?

Your TV screen may be black when you turn on your Xbox Series X due to a damaged HDMI cord. Try using a new HDMI cord and plugging it into a different port on your TV to see if that resolves the issue.

How do I factory reset my Xbox One with black screen?

To factory reset your Xbox One with a black screen, you can press the Xbox button to open the guide, then navigate to Profile & system > Settings > System > Console info and select Reset console. From there, choose the option to Reset and remove everything to restore the console to its factory settings.

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