Connected to Wi-Fi but no internet access

Having Wi-Fi connectivity but no internet access can be a frustrating experience.

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Workable Fixes to Solve Wi-Fi Connected But No Internet Internet Access

• Check if other devices are able to access the internet.
• Restart your router and modem.
• Ensure that the Wi-Fi password is entered correctly.
• Update your router’s firmware.
• Reset your network settings.
• Disable and re-enable Wi-Fi on your device.
• Forget and reconnect to the Wi-Fi network.
• Check for any VPN or proxy settings.
• Disable any firewall or antivirus software temporarily.
• Troubleshoot DNS settings.
• Check for IP address conflicts.
• Try connecting to a different Wi-Fi network.
• Contact your internet service provider.

Restart PC

To restart your PC and potentially fix the issue of being connected to Wi-Fi but having no internet access, follow these steps:

1. Close all open applications and save any unsaved work.
2. Click on the “Start” button in the bottom left corner of your screen.
3. Select the “Power” option from the start menu.
4. Choose “Restart” from the drop-down menu.

Note: Make sure you save any unsaved work before restarting your PC, as it will close all open applications.

Once your PC restarts, check if you now have internet access. If the issue persists, try the following troubleshooting steps:

1. Check if other devices connected to the same Wi-Fi network have internet access. This can help determine if the issue is with your PC or the network itself.
2. Restart your modem and router. Unplug both devices from the power source, wait for 30 seconds, and then plug them back in.
3. Disable and re-enable your Wi-Fi connection. Right-click on the Wi-Fi icon in the bottom right corner of your screen, select “Open Network & Internet Settings,” click on “Wi-Fi” in the left sidebar, and toggle the switch to turn off Wi-Fi. After a few seconds, toggle it back on.
4. Update your network adapter driver. Right-click on the Start button, select “Device Manager,” expand the “Network Adapters” category, right-click on your Wi-Fi adapter, and select “Update driver.” Follow the on-screen instructions to complete the update.
5. Clear your browser cache. Open your web browser, press Ctrl + Shift + Delete on your keyboard, select the appropriate options to clear the cache, and click “Clear” or “Delete.”

Check Modem Lights

When you’re connected to Wi-Fi but have no internet access, one possible issue could be with your modem. Checking the modem lights can help identify the problem.

Step 1: Locate your modem and check the lights on the front or back panel. These lights indicate the status of your modem’s connection.

Step 2: Look for the power light. If it’s not lit, check if the modem is plugged in and turned on. If it’s still not lighting up, try plugging it into a different power outlet or contact your internet service provider for assistance.

Step 3: Check the DSL or Internet light. If it’s not lit or blinking, it indicates a problem with the connection between your modem and the internet service provider. Try restarting your modem by unplugging it for 30 seconds and then plugging it back in. If the light continues to stay off, contact your internet service provider for further troubleshooting.

Step 4: Look for the Ethernet or LAN light. If you’re using a wired connection, this light should be solid or blinking. If it’s off, check the Ethernet cable connections at both ends. Make sure the cable is securely plugged into the modem and your computer or router. If the light still doesn’t come on, try using a different Ethernet cable or port.

Step 5: If you’re using a wireless connection, check the Wi-Fi or Wireless light. It should be solid or blinking. If it’s off, make sure the Wi-Fi on your device is turned on and that you’re within range of your modem. Try restarting your modem and device.

Step 6: If all the lights are on and functioning properly, but you still have no internet access, it’s possible that there’s an issue with your computer or network settings. You may need to troubleshoot your computer’s network connection or contact your internet service provider for further assistance.

Obtain IP and DNS Automatically

1. Open the Wi-Fi settings on your device.
2. Locate the network you are connected to and tap on it.
3. A pop-up window will appear with network details.
4. Look for an option called “Advanced” or “Advanced settings” and tap on it.
5. In the advanced settings, you should see an option to obtain IP and DNS automatically.
6. Enable this option by toggling the switch or checking the box.
7. Once enabled, your device will automatically obtain the necessary IP and DNS settings from the network.

If you are still experiencing issues with internet access after obtaining IP and DNS automatically, you may need to troubleshoot further. Check your router and make sure it is properly connected to the internet. Restarting the router can sometimes resolve connectivity issues.

Additionally, check if your antivirus software is causing any conflicts. Temporarily disable it and see if that resolves the problem. It’s also a good idea to scan your device for any malware or viruses that could be affecting your internet connection.

If the problem persists, you can try forgetting the Wi-Fi network on your device and reconnecting to it. This can sometimes refresh the connection and resolve any issues.

Remember to always keep your device and software up to date to ensure optimal performance and security.

Check Time Synchronization

To ensure your Wi-Fi connection is working properly, it’s important to check the time synchronization on your device. Follow these steps to do so:

1. Open your device’s settings menu.
2. Look for the “Date & Time” or “Time & Date” option and tap on it.
3. Make sure the option to automatically set the time is enabled. If it’s already enabled, disable it and then enable it again.
4. If the automatic time setting is not available or not working, you can manually set the time by tapping on the option to set it manually.
5. When setting the time manually, make sure to use the correct time zone for your location.
6. Once you’ve set the time, check if your Wi-Fi connection is now working properly.

It’s important to have the correct time on your device because it can affect various functions, including internet access. If the time on your device is incorrect, it may cause issues with certificates and security protocols, which can prevent you from accessing the internet.

By checking and ensuring time synchronization on your device, you can eliminate this potential issue and improve your Wi-Fi connection.

Disable Fast Startup

1. Open the Start menu and search for “Power Options.”
2. Click on “Power Options” from the search results.
3. In the Power Options window, click on “Choose what the power buttons do” from the left sidebar.
4. Next, click on “Change settings that are currently unavailable.”
5. Scroll down to the “Shutdown settings” section and uncheck the box next to “Turn on fast startup (recommended).”
6. Click on the “Save changes” button to apply the changes.

Disabling Fast Startup can resolve issues with internet connectivity by ensuring a full restart of your computer’s network settings. This can help in cases where your computer is connected to Wi-Fi but has no internet access.

If you’re still experiencing internet connectivity issues after disabling Fast Startup, you may need to troubleshoot other possible causes such as network configuration, router settings, or any potential malware or virus infections.

Reset Network

To reset your network and regain internet access, follow these steps:

1. First, ensure that your Wi-Fi connection is stable and connected to the correct network.

2. Locate your router and find the reset button. It is usually a small hole that requires a paperclip or a pin to press.

3. Use the paperclip or pin to press and hold the reset button for about 10 seconds. This will reset the router to its default settings.

4. Wait for the router to restart. This may take a few minutes.

5. Once the router has restarted, reconnect to the Wi-Fi network on your device.

6. If the issue persists, try restarting your device. Sometimes a simple reboot can resolve connectivity problems.

7. If the problem still persists, check if other devices on the same network are experiencing the same issue. If they are, it could indicate a network problem rather than a device-specific issue.

8. If other devices are also unable to connect to the internet, consider contacting your internet service provider to check if there are any known outages in your area.

What Will You See If WiFi is Connected but No Internet Connection?

When your WiFi is connected but there is no internet connection, it can be frustrating. However, there are a few things you can do to troubleshoot and potentially fix the issue.

First, check the connection status on your device. Look for any error messages or exclamation marks indicating a problem.

Next, try restarting your router. Unplug it from the power source, wait for a few seconds, and then plug it back in. This can sometimes resolve connectivity issues.

If that doesn’t work, check if other devices on the same network are experiencing the same problem. If they are, it could indicate an issue with your internet service provider or a disruption in the network.

If it’s only your device that is affected, try forgetting the WiFi network and reconnecting to it. Go to your device’s WiFi settings, find the network you’re connected to, and select “Forget” or “Remove.” Then, reconnect to the network by entering the password.

If the issue persists, try clearing your device’s cache and cookies. This can help resolve any conflicts or corrupted data that may be causing the problem.

You can also try resetting your network settings. On some devices, this option can be found in the settings menu under “Network” or “Connections.” Keep in mind that resetting network settings will remove any saved WiFi passwords, so make sure you have them handy.

If none of these steps work, it may be worth checking if your router’s firmware is up to date. Visit the manufacturer’s website for instructions on how to update the firmware.

In some cases, a computer virus or malware infection can interfere with your internet connection. Run a thorough scan of your device using a reliable antivirus software to rule out any potential threats.

If you’re still unable to connect to the internet, it could be a problem with your internet service provider. Contact them to report the issue and seek further assistance.

IP Address Conflicts Will Result in “No Internet”

IP Address conflicts occur when multiple devices on the same network are assigned the same IP address. This can result in a “No Internet” error, where you are connected to Wi-Fi but cannot access the internet.

To fix this issue, follow these steps:

1. Identify the conflicting IP address: Open the Command Prompt on your computer by pressing the Windows key + R, typing “cmd”, and hitting Enter. In the Command Prompt window, type “ipconfig” and press Enter. Look for the IP address assigned to your network adapter.

2. Release and renew IP addresses: In the Command Prompt window, type “ipconfig /release” and press Enter. Then type “ipconfig /renew” and press Enter. This will release your current IP address and request a new one from the router.

3. Restart your router: Unplug the power cable from your router, wait for 10 seconds, and then plug it back in. This will restart the router and may resolve the IP address conflict.

4. Reset network settings: Open the Command Prompt again and type “netsh winsock reset” followed by Enter. Then type “netsh int ip reset” and press Enter. Restart your computer after running these commands.

5. Disable conflicting devices: If you have identified the conflicting device, temporarily disable it and see if the “No Internet” issue is resolved. You can also try connecting to a different Wi-Fi network to see if the problem persists.

How to Resolve IP Address Conflicts?

To resolve IP address conflicts and regain internet access, follow these steps:

1. Identify the conflict:
– Open the Command Prompt by pressing the Windows key + R, typing “cmd” and pressing Enter.
– In the Command Prompt window, type “ipconfig” and press Enter.
– Look for the “IPv4 Address” and “Default Gateway” entries. If two devices have the same IPv4 address or default gateway, you have an IP address conflict.

2. Release and renew IP addresses:
– In the Command Prompt window, type “ipconfig /release” and press Enter.
– Wait for the command to complete, then type “ipconfig /renew” and press Enter.
– This will release and renew your IP addresses, resolving any conflicts.

3. Reset your router:
– Locate the reset button on your router (usually a small hole).
– Use a paperclip or a small tool to press and hold the reset button for about 10 seconds.
– Release the button and wait for the router to reboot.

4. Disable and enable network adapter:
– Press the Windows key + X and select “Device Manager.”
– Expand the “Network adapters” category.
– Right-click on your network adapter and select “Disable.”
– Right-click on it again and select “Enable.”

5. Check for malware or viruses:
– Run a full system scan using your preferred antivirus software.
– Quarantine or remove any detected threats.

6. Contact your ISP:
– If the issue persists, contact your Internet Service Provider (ISP) for further assistance.

Change Your IP Addresses

To change your IP address when you’re connected to Wi-Fi but have no internet access, follow these steps:

1. Open the network settings on your device. This can usually be found in the settings menu.

2. Locate the Wi-Fi network you’re connected to and tap on it to access its settings.

3. Look for an option to “Forget” or “Disconnect” from the network. Tap on this option to disconnect your device from the Wi-Fi network.

4. Once disconnected, reconnect to the Wi-Fi network by selecting it from the available networks list and entering the password if prompted.

5. If reconnecting doesn’t solve the issue, try restarting your device and router. Sometimes a simple restart can fix connectivity problems.

6. If the problem persists, you can try renewing your IP address. This can be done by opening the command prompt on a Windows device or the terminal on a Mac and typing the following command: ipconfig /release (for Windows) or sudo ipconfig set en0 DHCP (for Mac).

7. After releasing the IP address, type the following command to renew it: ipconfig /renew (for Windows) or sudo ipconfig set en0 BOOTP (for Mac).

8. Once the IP address has been renewed, try reconnecting to the Wi-Fi network and see if you now have internet access.

No IP Conflicts? Check This Points to Fix Your Network

If you are connected to Wi-Fi but have no internet access, one possible cause could be IP conflicts. IP conflicts occur when two devices on the same network have the same IP address, which can lead to connectivity issues. Here are some steps you can take to fix this problem:

1. Check your IP address: Open Command Prompt (Windows) or Terminal (Mac) and type “ipconfig” or “ifconfig” respectively. Look for the IPv4 address and note it down.

2. Release and renew IP address: In Command Prompt or Terminal, type “ipconfig /release” and hit Enter, then type “ipconfig /renew” and hit Enter. This will release and renew your IP address, potentially resolving any conflicts.

3. Disable and enable Wi-Fi: Go to your device’s network settings and disable Wi-Fi. Wait a few seconds, then re-enable it. This will force your device to obtain a new IP address.

4. Restart your router: Sometimes, the issue may be with your router. Try restarting it by unplugging the power cable, waiting for a few seconds, and then plugging it back in.

5. Check for rogue devices: If you’re on a shared network, someone else may have manually assigned an IP address that conflicts with yours. Try to identify any devices that could be causing the conflict and ask the owner to change their IP address.

6. Reset your network settings: If none of the above steps work, you may need to reset your network settings. This will remove any custom configurations and revert them back to default. Consult your device’s user manual or search online for instructions on how to reset network settings.

Use the Windows Network Troubleshooter

1. Click on the network icon in the taskbar, usually located in the bottom right corner of the screen. This will open the network settings menu.
2. Click on “Network & Internet settings” to open the settings page.
3. In the left menu, click on “Status” to view your network status.
4. Scroll down and click on “Network troubleshooter”. This will open the Windows Network Troubleshooter tool.
5. The troubleshooter will automatically scan for any network problems and provide recommendations for fixing them.
6. Follow the on-screen instructions to troubleshoot and resolve the issue. The troubleshooter may suggest resetting your network adapter, running network commands, or checking for software conflicts.
7. If the troubleshooter is unable to resolve the issue, it may provide additional information or suggest contacting your internet service provider (ISP) for further assistance.
8. Once the issue is resolved, you should be able to access the internet successfully.

Remember to check your hardware connections, power cycle your router, and ensure that your Wi-Fi password is correct before using the Network Troubleshooter.

Using the Windows Network Troubleshooter can help identify and resolve common network connectivity issues, such as problems with the DNS server, router configuration, or network adapter settings. It is a useful tool for troubleshooting internet connectivity problems on your Windows computer.

Note: If you suspect that your computer may be infected with a virus or malware, it is recommended to run a thorough antivirus scan to ensure your system is clean.

Proven solutions to the “WiFi Connected But No Internet” error message

Solution	Description
1. Restart Router	Power off the router, wait for a few seconds, and then power it back on. This helps resolve any temporary connection issues.
2. Check Modem Connection	Ensure that the modem is properly connected to the router. Sometimes loose cables can cause connectivity problems.
3. Disable/Enable Wi-Fi	Turn off Wi-Fi on your device, wait for a few seconds, and then turn it back on. This can refresh the connection and resolve the issue.
4. Forget and Reconnect to Wi-Fi	Forget the Wi-Fi network on your device, then reconnect to it by entering the correct password. This can help establish a new connection.
5. Check DNS Settings	Ensure that the DNS settings on your device are properly configured. You can try using Google DNS (8.8.8.8 and 8.8.4.4) to see if it resolves the issue.
6. Run Network Troubleshooter	Use the built-in network troubleshooter on your device to automatically diagnose and fix common network problems.
7. Reset Network Settings	Resetting network settings on your device can help resolve any software-related issues that might be causing the problem.
8. Contact Internet Service Provider	If none of the above solutions work, reach out to your internet service provider and explain the issue. They can assist in troubleshooting the problem.