March 1, 2024

Is your Samsung Galaxy phone not charging? Dealing with a dead device can be frustrating, but there are several potential fixes to this common issue.

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Troubleshooting Power Issues

Samsung Galaxy phone not charging prompt on the phone's screen.

If your Samsung Galaxy phone is not charging, there are a few troubleshooting steps you can take to fix the dead device issue. Firstly, make sure that the battery charger and USB cable are working properly by testing them with another device.

Next, check for any corrosion or damage on the charging port of your phone. If you see any, clean it gently with a soft brush or toothpick.

If the phone still does not charge, try rebooting it by holding down the power button for a few seconds and selecting the restart option.

You can also try charging the phone in safe mode to see if a third-party app is causing the issue. To do this, press and hold the power button, then press and hold the on-screen power off button until you see the safe mode option.

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Inspecting Chargers and Ports

Samsung Galaxy charging port and charger

Issue Solution
Inspecting Chargers Check for physical damage, frayed cables, and ensure the charger is compatible with the Samsung Galaxy phone.
Inspecting Ports Check for debris, lint, or corrosion in the charging port. Use a can of compressed air to clean out any debris.

Alternative Charging Methods

  • Use a different charging cable and adapter
  • Inspect the charging port for debris or damage
  • Try wireless charging
  • Use a computer or laptop to charge the phone

Use a different charging cable and adapter

  • Try using a different USB cable and wall adapter to see if the issue is with the original charging accessories.

Inspect the charging port for debris or damage

  • Use a flashlight to carefully inspect the charging port for any dust, lint, or debris that may be blocking the connection.
  • If the port appears damaged, consider taking the phone to a professional for repair.

Try wireless charging

  • If your phone is compatible with wireless charging, try using a wireless charging pad to see if the phone will charge without a direct connection to a cable.

Use a computer or laptop to charge the phone

  • Connect the phone to a computer or laptop using a USB cable to see if it will charge through the alternative power source.

Software and Hardware Solutions

If that doesn’t work, check the charging port for any debris or lint that may be preventing a proper connection with the charger. Use a small tool or compressed air to carefully clean out the port.

Another solution is to try using a different battery charger or USB cable to see if the issue is with the hardware. You can also try charging your phone in Safe Mode to see if a third-party app is causing the problem.

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If all else fails, you may need to consider a factory reset to fix any software issues that are preventing your phone from charging properly. Just be sure to back up your data before performing a factory reset.

FAQs

How do I know if my charging port is damaged?
If you are unsure if your charging port is damaged, you can look for physical damage such as bent or missing pins. You may also have difficulty plugging the charger in or it may not stay securely connected. It’s best to seek advice from the phone’s manufacturer or a professional technician for further assistance.

How do I clean my Samsung charging port?
To clean your Samsung charging port, you can use a can of compressed air or a bulb syringe to remove dirt and debris. Make sure to turn off your device before cleaning.

Why is my phone not charging even though it’s plugged in?
Your phone may not be charging even though it’s plugged in due to issues with the cable, power adaptor, wall socket, or phone case. Check that the cable is securely connected and that there’s no debris in the port. Try using a different cable or power adaptor to see if that resolves the issue.

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