April 21, 2024

In today’s tech-driven world, encountering a black screen on our beloved smartphones can be quite frustrating. But fear not, as this article delves into the realm of troubleshooting to provide you with effective solutions to fix that pesky black screen issue on your phone. So, let’s unravel the mystery and reclaim the vibrant display we all cherish.

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Try a forced restart: Hold down the power button and volume down button (or home button for older models) simultaneously for about 10-15 seconds until the phone vibrates or the Apple logo appears. This may resolve any temporary software glitches causing the black screen.

Causes of a Black Screen on Android Phones

– Phone battery issues may cause a black screen. Ensure your device has enough charge.
– System problems, app caches, or software errors can also lead to a black screen. Restarting your phone can help.
– Physical damage, such as LCD damage or dropping your phone, may result in a black screen. Check for any visible signs of damage.
– If the power button or home button doesn’t work, try connecting your phone to a charger or computer to see if it responds.
– In some cases, a black screen may be the result of a hardware malfunction. Contact your phone service center for assistance.

Hope these suggestions help resolve your black screen issue.

A working phone with a black screen is like a book with no words; it may be functional, but its purpose is lost.

Solutions for a Black Screen on Android Phones

  • Force Restart:
    • Press and hold the Power button and Volume Down button simultaneously for about 10-20 seconds.
      Force Restart:
Press and hold the Power button and Volume Down button simultaneously for about 10-20 seconds.
    • Release the buttons when the device vibrates or the screen turns on.
    • If the screen still remains black, proceed to the next step.
  • Charge Your Phone:
    • Connect your phone to a charger and leave it for at least 15 minutes.
    • Make sure to use a known working charger and cable.
    • Check if the charging indicator or LED lights up, indicating the battery is being charged.
    • If the screen remains black and does not respond, move on to the next solution.
      Check if the charging indicator or LED lights up, indicating the battery is being charged.
If the screen remains black and does not respond, move on to the next solution.
  • Perform a Soft Reset:
    • Locate the Power button and press it for about 10 seconds.
    • Release the button when the device vibrates or the screen turns on.
      Locate the Power button and press it for about 10 seconds.
Release the button when the device vibrates or the screen turns on.
    • If the soft reset does not resolve the black screen issue, proceed to the next step.
  • Boot into Safe Mode:
    • Press and hold the Power button to access the Power options.
    • Tap and hold the Power off option until the Safe Mode prompt appears.
      Press and hold the Power button to access the Power options.
Tap and hold the Power off option until the Safe Mode prompt appears.
    • Select OK or Restart in Safe Mode to reboot your phone into Safe Mode.
    • If the black screen problem does not occur in Safe Mode, it indicates a third-party app may be causing the issue.
    • Uninstall recently installed apps or perform a factory reset to troubleshoot further.
  • Check Display Settings:
    • Press the Power button to wake up the device.
    • Swipe down from the top of the screen to access the Notification Panel.
      Press the Power button to wake up the device.
Swipe down from the top of the screen to access the Notification Panel.
    • Tap on the Settings icon (gear-shaped) to open the Settings menu.
    • Go to Display or Screen settings.
    • Ensure that the Brightness level is not set to the lowest value.
    • Adjust the Brightness slider if necessary.
      Ensure that the Brightness level is not set to the lowest value.
Adjust the Brightness slider if necessary.
    • If the screen remains black, proceed to the next step.
  • Perform a Factory Reset:
    • Backup your important data as a factory reset will erase all data on your phone.
    • Go to the Settings menu on your phone.
    • Scroll down and tap on System or General Management.
    • Select Reset or Reset Options.
      Scroll down and tap on System or General Management.
Select Reset or Reset Options.
    • Choose Factory Data Reset or Erase All Data.
    • Confirm your action and wait for the reset process to complete.
      Choose Factory Data Reset or Erase All Data.
Confirm your action and wait for the reset process to complete.
    • Your device will restart with the default settings.
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Troubleshooting Samsung Galaxy S9/S10 Black Screen

  1. Perform a soft reset:
    • Press and hold the Volume Down and Power buttons simultaneously for about 10 seconds.
    • The device will vibrate and restart.
  2. Charge your phone:
    • Connect your phone to a charger and leave it for at least 30 minutes.
    • If the battery is completely drained, it may take a few minutes for the charging icon to appear on the screen.
      Connect your phone to a charger and leave it for at least 30 minutes.
If the battery is completely drained, it may take a few minutes for the charging icon to appear on the screen.
  3. Boot into Safe Mode:
    • Press and hold the Power button until the Samsung logo appears.
    • Release the Power button and immediately press and hold the Volume Down button.
    • Keep holding the Volume Down button until the device finishes restarting.
    • If the screen works in Safe Mode, it indicates a third-party app causing the issue.
      Keep holding the Volume Down button until the device finishes restarting.
If the screen works in Safe Mode, it indicates a third-party app causing the issue.
  4. Perform a factory reset:
    • Ensure that your phone is backed up as this will erase all data and settings.
    • Press and hold the Volume Up and Bixby buttons simultaneously.
      Ensure that your phone is backed up as this will erase all data and settings.
Press and hold the Volume Up and Bixby buttons simultaneously.
    • While holding the buttons, press and hold the Power button.
    • Continue holding all buttons until the Android Recovery menu appears.
    • Use the volume buttons to navigate to the Wipe data/factory reset option.
    • Press the Power button to select the option.
    • Confirm the reset by selecting Yes and let the device restart.
  5. Contact Samsung support:
    • If none of the above methods work, it may indicate a hardware issue.
    • Reach out to Samsung support or visit an authorized service center for further assistance.
      If none of the above methods work, it may indicate a hardware issue.
Reach out to Samsung support or visit an authorized service center for further assistance.

python
import subprocess

def check_phone_status():
# Check if the phone is connected
adb_devices_process = subprocess.Popen(['adb', 'devices'], stdout=subprocess.PIPE, stderr=subprocess.PIPE)
adb_devices_output, _ = adb_devices_process.communicate()
if 'device' in adb_devices_output.decode():
print("Phone is connected.")

# Get battery level
adb_battery_process = subprocess.Popen(['adb', 'shell', 'dumpsys', 'battery'], stdout=subprocess.PIPE, stderr=subprocess.PIPE)
adb_battery_output, _ = adb_battery_process.communicate()
battery_info = adb_battery_output.decode()
battery_level = [line.split(':')[1].strip() for line in battery_info.split('\n') if 'level' in line][0]
print(f"Battery level: {battery_level}%")
else:
print("Phone is not connected.")

check_phone_status()

This code uses the Android Debug Bridge (ADB) tool to check if the phone is connected to the computer and retrieve the battery level if it is connected. However, please note that this tool is only useful if you have ADB configured on your computer and your phone connected via USB. It does not directly address the black screen issue, but it can provide some information about the phone’s status.

Troubleshooting Samsung Galaxy S8/S7/S6/S5 Black Screen

  • Perform a Force Restart:

    • Press and hold the Volume Down and Power buttons simultaneously for about 10-20 seconds.
    • Release the buttons when the Samsung logo appears.
      Press and hold the Volume Down and Power buttons simultaneously for about 10-20 seconds.
Release the buttons when the Samsung logo appears.
    • Wait for the device to restart.
  • Charge the Phone:

    • Connect your phone to a charger using a working cable and adapter.
    • Make sure the charging icon appears on the screen.
      Connect your phone to a charger using a working cable and adapter.
Make sure the charging icon appears on the screen.
    • Leave the phone to charge for at least 30 minutes.
    • Try turning on the phone after charging.
  • Remove External Accessories:

    • If your phone is connected to any external accessories, such as cases, remove them.
    • Disconnect any cables or devices connected to the phone.
      If your phone is connected to any external accessories, such as cases, remove them.
Disconnect any cables or devices connected to the phone.
    • Restart the phone to check if the black screen issue is resolved.
  • Boot into Safe Mode:

    • Press and hold the Power button until the Samsung logo appears.
    • Release the Power button, then immediately press and hold the Volume Down button.
    • Continue holding the Volume Down button until the device finishes restarting.
    • If the black screen doesn’t appear in Safe Mode, it indicates that a third-party app may be causing the issue.
      Continue holding the Volume Down button until the device finishes restarting.
If the black screen doesn't appear in Safe Mode, it indicates that a third-party app may be causing the issue.
  • Perform a Factory Reset:

    • Back up important data from your phone as a factory reset will erase all data.
    • Go to the Settings menu and tap on General Management.
    • Select Reset and then Factory Data Reset.
    • Follow the on-screen instructions to complete the reset process.
      Select Reset and then Factory Data Reset.
Follow the on-screen instructions to complete the reset process.
    • After the reset, set up your phone as a new device and check if the black screen issue persists.

Troubleshooting Black Screen on Other Android Phones




Troubleshooting Black Screen on Other Android Phones

If you are experiencing a black screen issue on your Android phone, here are some troubleshooting steps you can follow to fix it:

Issue Possible Solution
No power or battery drained 1. Connect your phone to a charger and let it charge for at least 15 minutes.
2. If there is no response, try using a different charger or charging cable.
3. If still no luck, remove the battery (if removable) and then reinsert it after a few seconds.
4. Contact the manufacturer or a professional repair service if the problem persists.
Software crash or freeze 1. Perform a forced restart by holding the power button and volume down button simultaneously for about 10-15 seconds.
2. If the screen remains black, try booting your phone into safe mode (refer to device-specific instructions).
3. Uninstall recently installed apps, as they might be causing conflicts.
4. If the issue persists, perform a factory reset (backup your data first) or seek assistance from a professional.
Hardware malfunction 1. Check if the display connector is loose or damaged, and reconnect or replace if necessary.
2. Test the phone with a different compatible display to determine if the issue is with the screen.
3. Inspect the phone for any signs of liquid damage or physical damage; if found, contact a repair service.
4. If none of the above steps work, consult the manufacturer or an authorized service center for further assistance.
System update or firmware issue 1. Connect your phone to a computer and use appropriate software to reinstall the firmware.
2. Check for any available system updates and install them.
3. If the problem persists, perform a factory reset or contact the manufacturer for support.
Battery or power button issue 1. Replace the battery with a new one if it is not holding a charge.
2. Test the power button functionality by pressing it firmly and ensuring it is not stuck or damaged.
3. If required, seek assistance from a professional to repair or replace the faulty components.


A blank screen on a working phone is a frustrating reminder that sometimes functionality isn’t everything.

Troubleshooting Black Screen on Pixel Phones

Troubleshooting a black screen on your Pixel phone can be frustrating, but there are a few steps you can take to resolve the issue. First, try restarting your phone by holding down the power button for about 10 seconds until it restarts. If that doesn’t work, try charging your phone for at least 30 minutes using a different charger and cable. If the screen still doesn’t turn on, boot your phone in safe mode by pressing and holding the power button, then tapping and holding “Power off” until the option appears. If none of these solutions work, it may be necessary to contact your phone’s service center for further assistance.

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