July 15, 2024

Struggling to get your HP Touchpad working on Windows 10/11? Let’s troubleshoot the issue together.

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Enable the Touchpad through Various Methods

To enable the Touchpad on your HP laptop running Windows 10/11, you can try various methods. If your Touchpad is not working, there are a few steps you can take to troubleshoot the issue.

First, ensure that the Touchpad is enabled in the settings. To do this, press the Windows key + I to open the Settings menu. From there, navigate to Devices > Touchpad and make sure the Touchpad is set to “On.”

If the Touchpad is still not working, you can try updating the Touchpad driver. Press the Windows key + X and select Device Manager from the menu. Locate the Touchpad driver under Mice and other pointing devices, right-click on it, and select Update driver.

If updating the driver does not solve the issue, you can try disabling and re-enabling the Touchpad. Press the Windows key + X again and select Device Manager. Right-click on the Touchpad driver and select Disable device. Then, right-click on it again and select Enable device.

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If none of these methods work, you may need to restart your computer. Press the Alt + F4 keys to open the Shut Down Windows dialog. Select Restart and wait for your computer to reboot.

Update or Reinstall Touchpad Drivers

First, go to the official HP website and navigate to the “Support” section. Search for your specific laptop model and locate the drivers section.

Download the latest touchpad driver for your laptop model. Make sure to save it to a location where you can easily access it, such as your desktop or a USB flash drive.

Next, press the Windows key + X on your keyboard to open the Quick Access menu. Select “Device Manager” from the list.

Locate the “Mice and other pointing devices” category and expand it. Right-click on your touchpad device and select “Update driver.”

Choose the option to manually select the driver and browse to the location where you saved the downloaded touchpad driver. Follow the on-screen instructions to install the driver.

If updating the driver does not resolve the issue, you can also try uninstalling the touchpad driver. Right-click on the touchpad device in Device Manager and select “Uninstall device.”

Restart your laptop to allow Windows to reinstall the touchpad driver automatically. Check if the touchpad is now working properly.

If the touchpad still does not work after reinstalling the driver, try using an external mouse to navigate to the HP website and download the latest driver for your touchpad model.

Install the downloaded driver and restart your laptop to see if the touchpad functionality has been restored.

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Check and Adjust Touchpad Settings

  • Open Device Manager by pressing Windows key + X and selecting Device Manager
  • Expand the “Mice and other pointing devices” section to find your touchpad
  • Right-click on the touchpad and select Properties
  • Go to the “Driver” tab and select Update Driver
  • Restart your computer to apply the changes

Troubleshoot with Hardware and Software Tools

If your HP Touchpad is not working on Windows 10/11, troubleshooting with hardware and software tools can help resolve the issue.

1. Check the physical connections: Ensure that the touchpad is properly connected to your computer via USB or wireless connection. If using a wireless touchpad, check the battery level and connection settings.

2. Update device drivers: Go to the Device Manager in Windows and look for the touchpad driver. Update or reinstall the driver to ensure it is functioning properly.

3. Restart the touchpad: Sometimes, a simple restart can fix the issue. Restart your computer and see if the touchpad starts working again.

Perform System Restarts and Clean Boot Procedures

To fix the HP Touchpad not working on Windows 10/11, performing system restarts and clean boot procedures can help resolve the issue. First, restart your computer to refresh the system and potentially resolve any temporary glitches causing the touchpad to malfunction.

If the touchpad issue persists, try performing a clean boot. To do this, press the Windows key + R to open the Run dialog box. Type “msconfig” and press Enter. In the System Configuration window, navigate to the Services tab, check the box next to “Hide all Microsoft services,” then click “Disable all.” Next, go to the Startup tab and click “Open Task Manager.” Disable all startup items, then restart your computer.

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After completing the clean boot procedure, check to see if the HP Touchpad is now working properly. If not, you may need to update the touchpad driver. Go to the Device Manager, locate the touchpad driver, right-click on it, and select “Update driver.” Follow the on-screen instructions to complete the driver update process.

If updating the driver does not fix the issue, you can try uninstalling and reinstalling the touchpad driver. In the Device Manager, right-click on the touchpad driver and select “Uninstall device.” Restart your computer, and Windows will automatically reinstall the touchpad driver.

If the touchpad issue persists after trying these steps, you may need to contact HP customer support for further assistance. They can provide additional troubleshooting steps or arrange for a repair or replacement if necessary.


How do I fix my unresponsive touchpad on Windows 10?

To fix an unresponsive touchpad on Windows 10, you can restart your system, check for dirt, disconnect Bluetooth devices, double check wireless connections, enable the touchpad, and update your laptop drivers.

How do I enable my HP touchpad on Windows 10?

To enable your HP touchpad on Windows 10, you can search for “touchpad settings” in the search bar and then toggle the Touchpad button to turn it on.

How do I get my HP touchpad back?

To get your HP touchpad back, you can access the settings menu on your Windows device by pressing the Windows Key+I, then select Devices and choose Touchpad from the left-hand menu. Finally, toggle the Touchpad on to enable it.

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