May 26, 2024

If your Xbox One controller keeps randomly disconnecting during gameplay, it can be frustrating and disruptive. Let’s explore some possible solutions to fix this issue.

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Move Closer to the Console

Another step you can take is to check the firmware of your Xbox Wireless Controller. Make sure it is up to date to prevent any connectivity issues.

If you are using a USB cable to connect your controller to the Xbox, try using a different cable to see if that resolves the problem.

It’s also a good idea to restart your Xbox and controller to see if that helps with the disconnection issue.

If the problem persists, you may need to look into updating the device driver for your controller or checking the network security settings on your Xbox network.

Replace or Recharge Batteries

Xbox One controller and batteries

  • If using AA batteries:
    • Open the battery compartment on the back of the controller.
    • Remove the old batteries and dispose of them properly.
    • Insert new AA batteries into the compartment, making sure to align the positive and negative ends correctly.
    • Close the battery compartment securely.
  • If using a rechargeable battery pack:
    • Connect the controller to a charging cable.
    • Allow the battery pack to charge fully before disconnecting the cable.
    • If the battery pack is old or not holding a charge, consider replacing it with a new one.
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Reconnect or Resync Controller

Xbox One controller reconnecting option

If your Xbox One controller is randomly disconnecting, try reconnecting or resyncing the controller to your console. First, turn off your Xbox One console and controller. Then, press and hold the Xbox button on the controller until it turns on. Next, press the bind button on both the console and controller at the same time until the Xbox button on the controller flashes. This should reconnect or resync the controller to your console.

If the issue persists, try using a different USB cable to connect the controller to the console. Sometimes a faulty cable can cause random disconnections. Additionally, make sure your controller’s firmware is up to date by connecting it to a PC and using the Xbox Accessories app to update the firmware.

Update Controller Firmware

To update the firmware of your Xbox Wireless Controller, follow these steps:

1. Connect your controller to your Xbox console or PC using a USB cable.

2. Press the Xbox button to open the guide menu.

3. Go to Settings, then Devices & streaming, and select Accessories.

4. Select the controller you want to update, then choose Device info.

5. If a firmware update is available, select Update now.

6. Follow the on-screen instructions to complete the update process.

If your Xbox One controller is still experiencing random disconnections after updating the firmware, you may need to troubleshoot further or consider replacing the controller. Remember to also check for any network or interference issues that could be causing the problem.

For more troubleshooting tips and support, you can visit the Xbox support website or seek help from the Xbox community on platforms like Reddit.

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Use USB Cable for Connection

To fix Xbox One controller randomly disconnecting, try using a USB cable for connection. This can help ensure a stable and reliable connection between the controller and the console.

First, connect the Xbox One controller to the console using a USB cable. This will bypass any potential wireless connection issues that may be causing the disconnections.

Make sure the USB cable is securely plugged into both the controller and the console. Loose connections can cause intermittent disconnections.

If the controller continues to disconnect, try using a different USB cable to rule out any issues with the original cable.

By using a USB cable for connection, you can troubleshoot and potentially resolve the random disconnection issue with your Xbox One controller.

Try Another Controller

If your Xbox One controller is randomly disconnecting, try using another controller to see if the issue persists. This will help determine if the problem lies with the controller itself or with the console.

Switch to a different controller and see if it stays connected during gameplay. If the new controller works without any disconnections, the original controller may be faulty.

If the issue continues with the new controller, it could be related to the Xbox network, electric battery, or other factors. Consider checking for any updates for the controller or the Xbox system itself.

Make sure to update the device driver for the controller and check for any network security settings that may be causing interference.

If the problem persists, seek help from online forums such as Reddit or contact Xbox support for further assistance.

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F.A.Qs

Why does my Xbox controller keep disconnecting with the cord?

Your Xbox controller may keep disconnecting with the cord due to a need to clear the controller cache, power cycle, and refresh its wireless connection. Repair or replace the controller if the issue persists.

Why is my Xbox controller blinking and disconnecting?

Your Xbox controller is blinking and disconnecting because it may have a low battery. Try charging it for a while to resolve the issue. Additionally, consider connecting your controller with a USB cable instead of wirelessly to prevent further disconnections.

Why does my Xbox controller keep turning off even with new batteries?

Your Xbox controller may be turning off even with new batteries due to a few possible reasons. The battery may be in a low-power status, the controller could be out of range from the console, the firmware of the controller may be outdated, or there could be software/hardware issues with the controller.

How do I stop my Xbox One controller from disconnecting?

To stop your Xbox One controller from disconnecting, you can try turning it off and on, replacing the batteries or recharging it, using a USB cable to connect it to the console, updating the software in the controller, and wirelessly reconnecting to your console.

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