July 23, 2024

Having trouble with your Windows 10 PC mouse not working? Let’s troubleshoot the issue together.

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Check the connection: Make sure the mouse is properly connected to the computer and try using a different USB port to see if that resolves the issue.

Inspect Hardware and Connections

Inspecting the hardware and connections can help troubleshoot a Windows 10 PC mouse that is not working. First, check the physical connection of the mouse to the computer. Ensure that the USB cable is securely plugged into the USB port or that the wireless receiver is properly connected.

Inspect the USB port for any damage or debris that may be hindering the connection. Try plugging the mouse into a different USB port to see if the issue is with the port itself. If you are using a wireless mouse, replace the batteries and ensure the mouse is turned on.

Next, check the device driver for the mouse. Open Device Manager and look for any yellow exclamation marks next to the mouse device. If there is a mark, right-click on the device and select “Update driver” to see if that resolves the issue.

If you are using a Bluetooth mouse, ensure that Bluetooth is enabled on your PC and that the mouse is properly paired. Additionally, check for any Windows updates that may include fixes for mouse issues.

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By inspecting the hardware and connections of the mouse, you can identify and resolve issues that may be causing it to not work properly.

Utilize the Hardware Troubleshooter

If the Hardware Troubleshooter does not resolve the issue, you can also try updating the device driver for the mouse. To do this, right-click on the Start button and select “Device Manager”. Locate the mouse under the “Mice and other pointing devices” section, right-click on it, and select “Update driver”. Follow the on-screen instructions to complete the update.

If the mouse is connected via a USB hub, try plugging it directly into a USB port on the computer to rule out any issues with the hub. Additionally, check the battery if the mouse is wireless, as a low battery can cause it to malfunction.

Update or Reinstall Mouse Drivers

Next, right-click on your mouse device and select “Update driver.” Choose the option to search automatically for updated driver software. If this doesn’t work, you can also try uninstalling the driver and then restarting your computer to see if Windows automatically reinstalls it.

If you’re still experiencing issues, you can visit the manufacturer’s website to download and install the latest driver for your specific mouse model. Make sure to follow the installation instructions provided by the manufacturer.

It’s also a good idea to check for Windows updates, as outdated system software can sometimes cause compatibility issues with hardware. Go to Settings > Update & Security > Windows Update and click “Check for updates.”

Adjust Power Management Settings

Adjusting the power management settings can potentially resolve issues with a Windows 10 PC mouse not working. To do this, navigate to the Device Manager by right-clicking on the Start button and selecting “Device Manager.”

Once in Device Manager, find the “Universal Serial Bus controllers” section and expand it by clicking on the arrow next to it. Then, right-click on each USB Root Hub and select “Properties.”

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In the Properties window, go to the “Power Management” tab and uncheck the box that says “Allow the computer to turn off this device to save power.” Click “OK” to apply the changes.

Repeat this process for each USB Root Hub listed in Device Manager.

If the mouse is connected to a USB hub, it’s also important to adjust the power management settings for the hub itself. Navigate to the “Universal Serial Bus controllers” section in Device Manager and follow the same steps for the USB hub.

After adjusting the power management settings, restart the computer and check if the mouse is now working properly. If the issue persists, consider trying other troubleshooting methods or seeking further assistance.

Examine and Reconnect USB Devices

To troubleshoot a Windows 10 PC mouse not working, one of the first steps is to examine and reconnect the USB device. Start by checking the USB hardware connection to ensure it is securely plugged into the computer. If it is a wireless mouse, replace the electric battery to rule out any power issues.

Next, look for the mouse icon in the taskbar to see if it is recognized by the computer. If not, try reconnecting the USB device to a different port to see if the issue is with the specific port on the computer.

If the mouse still does not work, try updating the mouse driver in Device Manager to ensure it is functioning properly with the computer hardware. Additionally, check for any Windows updates that may resolve the issue.

If all else fails, try using a different mouse or game controller to see if the problem lies with the specific mouse or with the computer itself.

Evaluate for Physical Damage

If your Windows 10 PC mouse is not working, the first thing to check for is physical damage. Inspect the mouse for any visible damage such as frayed wires, broken buttons, or water damage.

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If there is physical damage, you may need to replace the mouse with a new one. Try using a different mouse to see if the issue persists.

If the mouse appears to be physically intact, try using it on a different computer to see if the problem is with the mouse itself or with your Windows 10 PC.

If the issue persists on another computer, the problem likely lies with the mouse. If it works on another computer, the issue may be with your Windows 10 PC.

By evaluating for physical damage, you can determine whether the issue lies with the mouse or with your computer, narrowing down the potential causes of the problem.

Modify BIOS or UEFI Settings

To troubleshoot a Windows 10 PC mouse not working, you may need to modify the BIOS or UEFI settings. First, restart your computer and enter the BIOS or UEFI settings by pressing the designated key during startup (usually Del, F2, or F10).

Once in the BIOS or UEFI settings, navigate to the “Advanced” or “Integrated Peripherals” section using the arrow keys. Look for an option related to USB devices, such as “USB Configuration” or “USB Legacy Support,” and enable it if it’s currently disabled.

If the mouse still isn’t working, you can also try resetting the BIOS or UEFI settings to their default values. Look for an option like “Load Optimized Defaults” or “Reset to Default” and select it.

After making any changes, save the settings and exit the BIOS or UEFI. Your computer will restart, and hopefully, the mouse will now be functioning properly. If not, you may need to consider other troubleshooting steps, such as updating drivers or checking for hardware issues.

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