April 20, 2024

Having trouble connecting to a Windows 10 computer via Remote Desktop Protocol (RDP)? Let’s troubleshoot the issue together.

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Causes and Troubleshooting Steps

Causes: One common reason for unable RDP connections in Windows 10 is the firewall blocking the connection. Another possible cause could be incorrect IP address or network settings. Additionally, issues with Remote Desktop Services or Remote Desktop Protocol configurations can also lead to connection problems.

Troubleshooting Steps: To troubleshoot the issue, first check the Windows Firewall settings to ensure that Remote Desktop is allowed through. Verify the IP address and network settings to make sure they are correct. You can also try restarting the Remote Desktop Services or resetting the Remote Desktop Protocol configurations. If the problem persists, consider checking for any antivirus software or third-party firewalls that may be blocking the connection.

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Check and Modify Firewall Settings

Firewall Setting Status Action
Windows Defender Firewall Enabled Check if Remote Desktop is allowed through firewall settings
Third-party Firewall Enabled Check if Remote Desktop is allowed through firewall settings
Port 3389 Open Check if port 3389 is open in firewall settings
Network Profile Private Ensure that Remote Desktop is allowed for the current network profile


Why can’t I connect to Remote Desktop Windows 10?

You can’t connect to Remote Desktop Windows 10 because the firewall settings may be incorrect. Try turning off the firewall to see if that allows access.

Why is RDP unable to establish a connection?

RDP is unable to establish a connection due to various reasons such as network issues, remote configuration errors, system failures, remote service problems, firewall restrictions, and port issues.

Why is my PC not responding to RDP?

Your PC may not be responding to RDP because the Remote Desktop Services service needs to be restarted, the Certificates snap-in needs to be refreshed, or there may be permission issues with the MachineKeys folder.

Why is my RDP protocol not working?

Your RDP protocol may not be working because another application is using the same port. In this case, you will need to change the port assigned to RDP in the registry and restart the Remote Desktop Services service.

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