July 23, 2024

If you’re experiencing issues with your Samsung TV picture turning off in 2022, you’re not alone. It can be frustrating to deal with, but there are a few troubleshooting steps you can take to try and resolve the issue.

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Unplugging Reset Technique

To perform an unplugging reset on your Samsung TV, first unplug the TV from the power source and wait for at least 5 minutes. This will allow the TV to completely reset and clear any temporary glitches. After 5 minutes, plug the TV back in and turn it on to see if the picture turning off issue has been resolved. If the problem persists, you may need to consider other troubleshooting options such as checking the HDMI cable connections or resetting the set-top box.

Verifying TV Configuration

To verify the TV configuration, first, check all the cables and connections to ensure everything is properly plugged in. Next, confirm that the input source is set correctly on the TV. If you’re using a set-top box or cable television, make sure it’s turned on and set to the correct channel. For personal computers or video game consoles, ensure that the HDMI or other connection is secure. If you’re still experiencing issues, try resetting the TV to its factory settings to see if that resolves the problem. If not, it may be necessary to seek professional assistance or contact Samsung for further support.

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Inspecting Cable Connections

Step Description
1 Check the power cable connection to ensure it is securely plugged into the TV and power outlet.
2 Inspect the HDMI or other video input cables to make sure they are properly connected to the TV and external devices.
3 Verify that the cable signal input is correctly connected to the TV, especially if using a cable or satellite box.
4 Check for any damaged or frayed cables and replace them if necessary.
5 Ensure that the cable connections are clean and free from dust or debris, as this can cause signal interference.

Seeking Further Assistance

Samsung TV remote control and technician assisting with setup.

  • Contact Samsung Support: Reach out to Samsung’s customer support team for assistance with troubleshooting the issue.
  • Professional Repair Service: Consider seeking help from a professional repair service if the problem persists.
  • Online Forums and Communities: Join online forums or communities to seek advice and solutions from other Samsung TV users.
  • Check Warranty Coverage: Determine if the TV is still under warranty and if the issue is covered for repair or replacement.
    Online Forums and Communities: Join online forums or communities to seek advice and solutions from other Samsung TV users.
Check Warranty Coverage: Determine if the TV is still under warranty and if the issue is covered for repair or replacement.
  • Consult with a Technician: Schedule a consultation with a certified technician to diagnose and fix the problem.


Why is my Samsung TV screen black but I can hear sound?
Your Samsung TV screen may be black while still emitting sound if the cable connections are faulty or if the connected devices are not turned on. Try removing and reconnecting all cables, ensuring that the devices are powered on, and cycling through the sources on the TV. Additionally, unplugging the TV from the wall for 60 seconds and then plugging it back in may resolve the issue.

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Why does my Samsung TV keep losing the picture?
Your Samsung TV may be losing the picture due to a variety of factors such as hardware or software issues, power problems, or issues with the HDMI connections. Try restarting the TV or resetting it to its factory settings to fix the issue.

Why does my picture keep blacking out on my Samsung TV?
Your picture may keep blacking out on your Samsung TV due to a few simple troubleshooting steps. Try power cycling the TV to reset it, check the cables for damage, and disable sleep timers and Power-Saving Mode.

Why does my Samsung TV picture keeps turning off?
Your Samsung TV picture keeps turning off because of the Eco Solution feature and Sleep Timer, which save power and turn off the TV after a period of inactivity. Make sure to keep your TV’s software up to date.

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