March 1, 2024

Having trouble with your iPad not starting and getting stuck on the Apple logo? Here’s how to fix it.

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Preliminary Troubleshooting Steps

  • Check for power issues
    • Make sure the iPad is charged
    • Try a different charging cable and power adapter
    • Check for any physical damage to the charging port
  • Force restart the iPad
    • Press and hold the Power and Home buttons simultaneously for at least 10 seconds
    • If the Apple logo appears, release the buttons and wait for the iPad to restart
  • Connect to a computer
    • Use a USB cable to connect the iPad to a computer with iTunes installed
    • Attempt to perform a software update or restore using iTunes
  • Check for software updates
    • Go to Settings > General > Software Update to see if there are any available updates
    • If an update is available, download and install it to see if it resolves the issue
Perform a forced restart by holding down the Home and Power buttons simultaneously for at least 10 seconds to see if the iPad will start up.

Charging and Restart Techniques

iPad with charging cable

First, try charging your iPad for at least 30 minutes using the original charger and cable. Sometimes, a low battery can cause the device to not start properly.

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If your iPad still does not start after charging, you can try a hard restart. To do this, press and hold the Power button and the Home button (if your iPad has one) simultaneously for at least 10 seconds. If you have an iPad Pro without a Home button, press and release the Volume Up button, then press and release the Volume Down button, and then press and hold the Power button until the Apple logo appears.

If the hard restart does not work, you can try putting your iPad into recovery mode. Connect your iPad to your computer using a USB cable, then open iTunes. Press and release the Volume Up button, then press and release the Volume Down button, and then press and hold the Power button until the recovery mode screen appears on your iPad. Follow the on-screen instructions in iTunes to restore your iPad.

If none of these techniques work, it might be a hardware issue and you should contact Apple Support or visit an Apple Store for further assistance.

When in doubt, restart your iPad.

Software Update and System Repair

If your iPad is not starting and the Apple logo is stuck on the screen, you may need to update the software or repair the system. Here’s how to fix it.

First, try updating the software on your iPad. Connect your iPad to a Wi-Fi network and go to Settings > General > Software Update. If there’s an update available, tap Download and Install. This may resolve the issue and get your iPad to start properly.

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If updating the software doesn’t work, you can try to repair the system. Connect your iPad to a computer with the latest version of iTunes installed. Put your iPad into recovery mode by pressing and holding the Home and Power buttons until you see the recovery mode screen. Then, follow the on-screen instructions in iTunes to restore your iPad and repair the system.

If the issue persists after trying these steps, you may need to contact Apple Support for further assistance. They can help you diagnose the problem and provide additional solutions to get your iPad up and running again.

Advanced Recovery Options

Advanced Recovery Options
1. Force restart the iPad
2. Connect to iTunes and perform a restore
3. Use recovery mode
4. Contact Apple Support for further assistance
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