April 23, 2024

Having trouble with your BG Smart Socket WiFi extender not working? Here is a guide to help you fix the issue.

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Reset Your Device

If your BG Smart Socket WiFi Extender is not working properly, one of the first steps you can take is to reset the device. To reset the extender, locate the reset button on the device itself. Press and hold the reset button for about 10 seconds until the lights on the extender start flashing. This should reset the device back to its factory settings.

After resetting the extender, you may need to reconnect it to your Wi-Fi network. To do this, open the Wi-Fi settings on your computer, tablet, or phone and look for the network name associated with the extender. Once you have connected to the extender’s network, open a web browser and type in the extender’s IP address to access its settings.

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From there, you can reconfigure the extender to connect to your main router. Make sure to enter the correct network name and password to establish a connection. Once the extender is successfully connected to your Wi-Fi network, you should see an improvement in the signal strength and overall performance of your devices.

Ensure Same Network Connection

Issue Possible Solution
Device not connecting to WiFi extender Make sure both the smart socket and the device are connected to the same WiFi network
Intermittent connection issues Check for any network interference or signal strength issues
Smart socket not responding to commands Reset the WiFi extender and reconfigure the connection settings

Address Hardware Concerns

If your BG Smart Socket WiFi Extender is not working, the hardware may be the issue. Start by checking the connections of the extender to ensure everything is properly plugged in. Make sure the power source is working and the device is getting enough power to function.

Next, try resetting the extender by holding down the reset button for 10 seconds. This can often resolve connectivity issues. If that doesn’t work, try restarting your router and the extender to establish a fresh connection.

Check if there are any interference issues with other electronic devices that could be disrupting the WiFi signal. Move the extender to a different location to see if that improves the connection.

If the problem persists, you may need to update the firmware of the extender. Visit the manufacturer’s website to download the latest firmware version and follow the instructions for updating.

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Check Browser Compatibility

Make sure your internet connection is stable and that you are connected to the correct WiFi network. If the extender is still not working, try resetting it by pressing the reset button for 10 seconds.

Check the extender’s IP address in the device’s settings and ensure it matches the network configuration. If needed, update the extender’s firmware to the latest version for optimal performance.

If these steps do not resolve the issue, consider contacting the manufacturer for further assistance or troubleshooting.


Why does my Wi-Fi repeater not work?

Your Wi-Fi repeater may not be working because it does not have the latest firmware. Make sure it is connected to a power source, within the Wi-Fi range of the router, and that your device is connected to the repeater’s network.

How do I reset my BG Wi-Fi extender socket?

To reset your BG Wi-Fi extender socket, ensure your smartphone is connected to a 2.4 GHz network, bring your smartphone, device, and router close together, check that the router’s Wi-Fi setting is in b/g or bg mode, long press the reset button for 4-5 seconds until the LED starts flashing, and make sure no VPN is active on your smartphone.

How do I setup my BG Wi-Fi extender?

To setup your BG Wi-Fi extender, you can start by entering http://bg.repeater.net into your browser search bar. Then select the Wi-Fi network you want to extend, enter your Wi-Fi router password, and make sure to tick the box for “Set Local & Internet SSID as the same”.

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