May 23, 2024

Having trouble with your Asus 5GHz WiFi network not showing up? This article provides troubleshooting tips and fixes to help you resolve the issue efficiently.

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Check compatibility: Ensure that your device supports 5GHz frequency. Older devices or some budget models may not have this capability. Verify the specifications of your device to confirm compatibility.

Reasons why 5GHz Wi-Fi may not show up

There are several reasons why your Asus 5GHz Wi-Fi may not be showing up. Here are some troubleshooting steps and fixes to help you resolve the issue.

1. Check compatibility: Ensure that your device supports 5GHz Wi-Fi. Not all devices are compatible with this frequency, so make sure to check your device specifications.

2. Router settings: Verify that your router is set up to broadcast the 5GHz frequency. Access your router’s settings through a web browser and navigate to the wireless settings section. Look for an option to enable or disable the 5GHz band. Make sure it is enabled.

3. Reset the router: Sometimes, a simple router reset can fix connectivity issues. Unplug the power cable from your router, wait for a few seconds, and then plug it back in. Allow the router to reboot and check if the 5GHz Wi-Fi appears.

4. Update firmware: Outdated firmware can cause compatibility issues and problems with the 5GHz Wi-Fi. Visit the manufacturer’s website and download the latest firmware for your router model. Follow the instructions provided to update the firmware.

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5. Check for interference: Other electronic devices or appliances, such as cordless phones or microwaves, can interfere with the 5GHz frequency. Move your router away from these devices or try changing the channel on your router’s settings.

6. Password authentication: Ensure that you are entering the correct password for your Wi-Fi network. Double-check for any typing errors, uppercase or lowercase letters, and special characters.

7. Contact support: If none of the above steps work, it may be necessary to contact Asus support for further assistance. They can help troubleshoot the issue and provide specific solutions for your router model.

Solutions to fix 5GHz Wi-Fi not showing up

  1. Check compatibility:
    • Make sure your device supports 5GHz Wi-Fi.
    • Check the specifications of your Wi-Fi adapter or network card.
    • Ensure the router or access point is capable of broadcasting a 5GHz signal.
  2. Restart router and devices:
    • Power off your router and unplug it from the power source.
    • Wait for a few minutes.
    • Turn on the router and let it fully boot up.
    • Restart your devices and see if the 5GHz Wi-Fi network appears.
  3. Check Wi-Fi settings:
    • Access the router’s web interface by entering its IP address in a web browser.
    • Log in using the administrator credentials.
    • Navigate to the wireless settings or advanced settings.
    • Ensure the 5GHz band is enabled and broadcasting.
    • Adjust the Wi-Fi channel and channel width settings if necessary.
  4. Update Wi-Fi drivers:
    • Open the Device Manager on your computer.
    • Expand the Network adapters section.
    • Right-click on your Wi-Fi adapter and select Update driver.
    • Choose to automatically search for updated driver software.
    • If an update is found, follow the on-screen instructions to install it.
    • Restart your computer and check if the 5GHz Wi-Fi network appears.
  5. Reset network settings:
    • Open the Settings app on your device.
    • Go to the Network & Internet or Wi-Fi settings.
    • Find the option to reset network settings.
    • Confirm the reset and wait for the process to complete.
    • Reconnect to your Wi-Fi network and check if the 5GHz band is visible.
  6. Factory reset router:
    • Locate the reset button on your router.
    • Press and hold the reset button for about 10-15 seconds.
    • Release the button and wait for the router to reboot.
    • Set up your router again by following the manufacturer’s instructions.
    • Check if the 5GHz Wi-Fi network is now showing up.
  7. Contact technical support:
    • If none of the above solutions work, reach out to the manufacturer’s technical support.
    • Provide them with detailed information about the issue and the steps you have already taken.
      If none of the above solutions work, reach out to the manufacturer's technical support.
Provide them with detailed information about the issue and the steps you have already taken.
    • Follow their guidance and instructions to further troubleshoot the problem.
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Troubleshooting methods for 5GHz Wi-Fi not showing up on Windows 10

If you’re experiencing the issue of 5GHz Wi-Fi not showing up on your Asus device running Windows 10, there are a few troubleshooting methods you can try to fix the problem. Here are some potential fixes:

1. **Update your Wi-Fi drivers:** Outdated or incompatible drivers can cause issues with your Wi-Fi connectivity. To update your drivers, go to the Asus support website and download the latest drivers for your specific model.

2. **Check the router settings:** Ensure that your router is set to broadcast on the 5GHz frequency. You can usually access your router’s settings by entering its IP address in your web browser. Look for options related to wireless settings and make sure the 5GHz band is enabled.

3. **Restart your router and device:** Sometimes a simple restart can resolve connectivity issues. Turn off both your router and device, wait a few minutes, and then turn them back on.

4. **Disable 2.4GHz frequency:** If your router supports both 2.4GHz and 5GHz bands, try disabling the 2.4GHz frequency. This can help your device connect to the 5GHz network more reliably. You can usually find this option in your router’s settings.

5. **Check for wireless interference:** Other devices or appliances in your vicinity can interfere with the 5GHz signal. Move your router away from potential sources of interference such as cordless phones, microwave ovens, and baby monitors.

6. **Reset network settings:** Resetting your network settings can sometimes resolve connectivity issues. Open the Command Prompt as an administrator and enter the following commands one by one: “netsh winsock reset”, “netsh int ip reset”, and “ipconfig /release”, followed by “ipconfig /renew”.

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7. **Contact Asus support:** If none of the above solutions work, it may be a hardware issue with your device. Contact Asus support for further assistance or consider bringing your device to an authorized service center.

Steps to enable 5GHz Wi-Fi on various devices

Device Steps to Enable 5GHz Wi-Fi
Asus Router 1. Open a web browser and enter the router’s IP address in the address bar.
2. Log in to the router’s administration page using the username and password.
3. Navigate to the “Wireless” or “Wi-Fi” settings.
4. Look for an option to enable the 5GHz band and select it.
5. Save the settings and restart the router.
Windows 10 PC 1. Open the “Settings” app from the Start menu.
2. Click on “Network & Internet”.
3. Select “Wi-Fi” from the left menu.
4. Click on “Hardware properties” under the connected network.
5. Look for an option to enable the 5GHz band and toggle it on.
6. Close the Settings app and restart the PC.
MacBook 1. Click on the Apple menu and select “System Preferences”.
2. Choose “Network” from the System Preferences window.
3. Select the Wi-Fi connection from the left sidebar.
4. Click on “Advanced” at the bottom right.
5. Go to the “Wi-Fi” tab and look for the preferred network.
6. Select the network and click on the “Advanced” button.
7. Look for an option to enable the 5GHz band and check it.
8. Click OK and then Apply to save the changes.
9. Restart the MacBook.
iPhone 1. Open the “Settings” app on your iPhone.
2. Tap on “Wi-Fi”.
3. Find your Wi-Fi network in the list and tap the “i” icon next to it.
4. Look for an option to enable the 5GHz band and toggle it on.
5. Exit the Settings app and restart the iPhone.
Android Phone 1. Open the “Settings” app on your Android phone.
2. Tap on “Wi-Fi”.
3. Find your Wi-Fi network in the list and tap and hold on it.
4. Select “Modify Network” from the options.
5. Look for an option to enable the 5GHz band and check it.
6. Save the changes and restart the phone.
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