June 18, 2024

In my experience, troubleshooting Error 1704 during installation can be frustrating.

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Stopping In-Progress Installations

To stop an in-progress installation and troubleshoot Error 1704, first, ensure that all programs are closed. Then, open the Task Manager by pressing Ctrl + Shift + Esc and end any processes related to the installation. Next, navigate to the Windows Registry by typing “regedit” in the search bar and locate the key related to the in-progress installation. Right-click on the key and select “Delete” to stop the installation process. Restart the computer to apply the changes and attempt to reinstall the software. If the issue persists, consider using a cleanup tool or contacting the software’s support team for further assistance.

Managing Windows Installer Service

Windows Installer Service icon

To manage the Windows Installer Service for troubleshooting Error 1704 during installation fixes, follow these steps. First, open the Windows Registry Editor by typing “regedit” in the Run dialog box. Navigate to the following key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSIServer. Check the value data for the “ImagePath” key and ensure it is set to “%SystemRoot%\System32\msiexec. exe /V”.

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If not, modify the value data accordingly. Next, restart the Windows Installer Service by opening the Services console, locating Windows Installer, and restarting the service. This should help resolve Error 1704 and allow for successful installation of programs like Adobe Acrobat or ArcGIS.

Identifying the Cause

  • Check for conflicting programs:
    • Open Task Manager by pressing Ctrl+Shift+Esc
    • Look for any programs that may be running in the background and conflicting with the installation
    • Close any unnecessary programs and try installing again
  • Run a virus scan:
    • Use your preferred antivirus software to scan your computer for any malware
    • Remove any threats found and attempt the installation again
  • Check for corrupt installation files:
    • Navigate to the installation folder and check for any corrupted files
    • If any files are corrupt, download a fresh copy of the installation files and try again

Comprehensive Answers

To troubleshoot Error 1704 during installation, first try uninstalling the software completely. This can help resolve any conflicts causing the error. Make sure to restart your computer after uninstalling the software.

If the error persists, you can try running the installation as an administrator. Right-click on the installation file and select “Run as administrator.” This can sometimes bypass any permission issues causing Error 1704.

Another workaround is to disable any antivirus software temporarily during the installation process. Sometimes security software can interfere with the installation process and trigger Error 1704.

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