Struggling with the 0x8004011c error while setting up Outlook 2016? Let’s find a solution together.
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Preliminary Troubleshooting Steps
First, make sure that your computer meets the system requirements for Outlook 2016. Check the compatibility mode settings by right-clicking on the Outlook shortcut and selecting “Properties.” Go to the “Compatibility” tab and ensure that it is not set to an incompatible mode.
Next, try running Outlook 2016 as an administrator. Right-click on the Outlook shortcut and select “Run as administrator” to see if this resolves the error.
If you are setting up Outlook with a Microsoft Exchange Server account, ensure that your firewall settings are not blocking the connection. Check your Windows Firewall settings to make sure that Outlook is allowed to access the internet.
Additionally, double-check your email account settings to ensure that the correct server information and password are entered. If you are still encountering the error, consider creating a backup of your Outlook data and then reinstalling the software.
Adjust Settings and Registry Keys
| Setting/Registry Key | Description |
|---|---|
| Outlook Profile | Make sure the Outlook profile is set up correctly and is not corrupted. |
| Windows Registry Key: HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Profiles | Check if the Outlook profile settings are correct in the Windows Registry. |
| Windows Registry Key: HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\AutoDiscover | Verify the AutoDiscover settings in the Windows Registry. |
| Windows Registry Key: HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Cached Mode | Make sure Cached Mode is enabled and configured correctly. |
Repair Microsoft Office Suite
If you are encountering the 0x8004011c error while setting up Outlook 2016, it may be due to a corrupted installation of the Microsoft Office Suite. To repair the Office Suite, follow these steps:
Step 1: Close all Office applications and go to the Control Panel on your computer.
Step 2: Click on “Programs” and then “Programs and Features.”
Step 3: Locate Microsoft Office in the list of installed programs, right-click on it, and select “Repair.”
After the repair process is complete, restart your computer and try setting up Outlook 2016 again. If the error persists, you may need to uninstall and reinstall the Microsoft Office Suite.
To uninstall Microsoft Office, follow these steps:
Step 1: Close all Office applications and go to the Control Panel on your computer.
Step 2: Click on “Programs” and then “Programs and Features.”
Step 3: Locate Microsoft Office in the list of installed programs, right-click on it, and select “Uninstall.”
Once Office is uninstalled, reinstall it using the original installation files or through your Microsoft account. After reinstalling Office, attempt to set up Outlook 2016 again. This should resolve the 0x8004011c error and allow you to use Outlook without any issues.
Modify Firewall Permissions
1. Open Windows Firewall: Press the Windows key + R to open the Run dialog box, type “firewall.cpl,” and hit Enter.
2. Click on “Allow an app or feature through Windows Firewall” on the left-hand side.
3. Locate Microsoft Outlook in the list of allowed apps and features.
4. Make sure both Private and Public checkboxes are ticked next to Microsoft Outlook.
5. If Microsoft Outlook is not listed, click on “Change settings” and then “Allow another app…”.
6. Navigate to the Outlook installation directory (usually located at C:\Program Files\Microsoft Office\root\Office16) and select the Outlook.exe file.
7. Click “Add” and then make sure both Private and Public checkboxes are ticked next to Microsoft Outlook in the list.
8. Click “OK” to save the changes and close the Windows Firewall settings.
Reinstall Office for Resolution
To fix the 0x8004011c error when setting up Outlook 2016, one solution is to reinstall Office. This can help resolve any corrupt installation files that may be causing the error.
First, open File Explorer and navigate to the location where your Office installation files are stored. Double-click on the setup.exe file to begin the reinstallation process.
Follow the on-screen prompts to uninstall Office from your computer. Once the uninstallation is complete, restart your computer.
After restarting, navigate back to the Office installation files and double-click on the setup.exe file to reinstall Office. Follow the installation prompts to complete the process.
Once Office has been successfully reinstalled, open Outlook 2016 and attempt to set up your email account again. The 0x8004011c error should now be resolved.
If you continue to experience issues, you may want to consider checking the compatibility mode settings for Outlook 2016. Additionally, make sure your firewall settings are not blocking Outlook from accessing the necessary servers.
